In my first ever consulting project, I had the opportunity to work hand-in-hand with the North Highland automotive team to help a client, one of the consistently top 5 selling car brands in the country, to increase sales on its eCommerce website. To do so, the North Highland team proposed a business case that would migrate their current website and sales methods to a new site utilizing a brand-new eCommerce strategy.
I came to North Highland with a niche background, mainly in corporate finance, and knew I was going to need to learn some new skills, and quickly, if I was going to add value. The role required extensive Excel skills as well as the ability to formulate a realistic business case based on limited information. The data we did uncover helped me fully understand just how many considerations we would need to take into account, to include: client’s historical data, input from vendors, logistical feasibility, tax implications, legal hurdles, and executive buy-in. It was going to be a time-consuming and labor-intensive undertaking.
The outcome of the project was overwhelmingly successful. We were able to deliver value to the client, and personally, I felt a real sense of pride in facing such a big role head on. That said, I think without such an incredible North Highland team, this would have been too much of an overwhelming task to handle. I feel so fortunate that I got to work alongside such a selfless, intelligent, and creative leveraged team that included Master Practitioners, Managers, and Principals alike, to whom I was able to bring my questions and concerns. I learned more during that 10-week engagement than I did in a year’s time at my previous job, and I am so excited to continue learning and growing during my time in the Academy here at North Highland.
Charlie came to North Highland with two years of experience in financial services. His specific areas of expertise include process improvement, business analysis, and data research. He currently leads the Academy Talent Acquisition team.