Business Analyst/Training

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a Business Analyst with Training experience in Portland, OR, hybrid assignment, onsite/remote, to help us take vision to value and create lasting impact.

SUMMARY

As a Business Analyst/Training specialist, you will play a crucial role in supporting the implementation of an integrated provider management platform ("Early Learning Management System") for our public sector team. Your expertise will help streamline processes, improve compliance monitoring, and enhance the technology capabilities to better serve providers.

YOU WILL:

• Provide training support and facilitation to agency staff on the new system

• Assist with testing and quality assurance of the system's functionality

• Develop engaging training materials and resources to ensure effective user adoption

• Collaborate closely with the project team and client stakeholders to understand requirements and translate them into system specifications

• Identify opportunities for process improvements and efficiencies within the agency's operations

• Serve as a subject matter expert, advising on best practices and innovative solutions

IDEALLY, WE'D LIKE:

• Relevant experience in business analysis, training development, or project management

• Strong analytical and problem-solving skills to diagnose issues and recommend solutions

• Excellent communication and interpersonal abilities to effectively engage with diverse stakeholders

• Familiarity with regulatory compliance or government agency operations

• Adaptability and a proactive approach to navigating change

• Passion for technology-driven transformation and a commitment to continuous learning

We strive to offer competitive compensation and benefits while maintaining flexibility for both the employee and the North Highland. Total Rewards associated with this position include an hourly rate as well as a basic benefits package for temporary employees and paid time off (PTO).

Applicants must be authorized to work in the United States, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (W2) opportunity.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance with local privacy standards and maintain strict confidentiality.