Billing Specialist

Location: Sandton, South Africa

Employment Type: Full-Time

Industry

Job Family: Finance

Career Level: Experienced

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH
As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.

We're seeking a Billing Specialist in our South Africa office to help us take vision to value and create lasting impact. The Billing Specialist is responsible for ensuring timely and accurate invoicing in accordance with client contracts, internal policies, and regulatory requirements. This role plays a key part in supporting client satisfaction and optimizing firm collections by driving billing accuracy and minimizing delays in the revenue cycle.

YOU WILL:

Generate and submit client invoices in a timely, accurate manner per contractual terms.
Partner with internal client teams and external Accounts Payable teams to ensure invoice approval and prompt payment.
Monitor and manage late billings, Days Sales Outstanding (DSO), and aging reports; proactively address issues before they become overdue.
Maintain and improve DSO metrics by driving timely billing, encouraging favorable payment terms, and eliminating billing errors.
Prioritize daily tasks based on department and organizational goals.
Reconcile time and expense entries between customer Vendor Management Systems and North Highland’s Workday system (as applicable).
Audit billing activity using Power BI dashboards and Workday reports to ensure accuracy and completeness.
Track invoice payments and escalate discrepancies or delays in a timely manner.
Collaborate with internal stakeholders to align processes, secure timely approvals, and support collections.
Identify and escalate at-risk accounts or billing roadblocks, proposing actionable solutions.
Contribute to continuous improvement initiatives by identifying process inefficiencies and recommending enhancements to tools, workflows, or systems.
Perform additional duties as required.

IDEALLY, WE'D LIKE:

Bachelor’s degree in business administration, Finance, Accounting, or a related field.
2–4 years of relevant experience in billing, invoicing, or financial operations.
Strong understanding of billing processes, contract terms, and accounts receivable management.
Demonstrated ability to manage deadlines, resolve issues independently, and make sound business decisions.
Excellent written and verbal communication skills, with the ability to explain complex issues clearly and professionally.
High level of accuracy, attention to detail, and a sense of urgency.
Strong proficiency in Microsoft Excel (including pivot tables and data analysis), Word, and Outlook.
Experience with Workday and Power BI reporting is a plus.
Positive, adaptable mindset with a focus on continuous learning and process improvement.
Ability to work effectively in a fast-paced, matrixed environment.

Applicants must be authorized to work in South Africa, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance with local privacy standards and maintain strict confidentiality.

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Reference: 48108

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