Business Process Manager

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a Business Process Manager in London to help us take vision to value and create lasting impact for our Managed Services Life Sciences client

*Please note, this is an initial 2-3 month Inside IR35 PAYE umbrella contract that will require onsite working in London 2 days per week)

SUMMARY

As the Process Manager, you will be responsible for scoping out the digital protocol workstream and defining the transformational 'to-be' process to ensure the business is ready for a strategic transformational process change in 2026. You will leverage your expertise in designing transformational processes and provide strategic advisory support to the senior leadership.

YOU WILL:

• Scope out the digital protocol workstream and define the transformational 'to-be' process

• Manage the activities required to deliver the process design on time, including planning the work, advising on workshops, identifying inter-dependencies, and mitigating risks and issues

• Provide thought partnership on past transformational process changes and share insights on best practices

• Translate technical concepts into easy-to-understand terminology for stakeholders

• Demonstrate strong stakeholder management skills to drive the transformation forward

IDEALLY, WE'D LIKE:

• Extensive experience in designing transformational 'to-be' processes ideally in a life sciences or pharma company

• Proven track record of managing strategic process change initiatives

• Ability to understand technical concepts and effectively communicate them to non-technical stakeholders

• Excellent stakeholder management and advisory skills

• Strong project management expertise, including planning, execution, and delivery

• Relevant educational background or professional certifications

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
This is a temporary employee (PAYE) opportunity working via an Umbrella company.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality
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