Consultant, Data Process & Automation Engineer

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH 

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.  
We're seeking a Senior Consultant - Process & Automation Engineer in London in the Technology & Data Practice to help us take vision to value and create lasting impact. 

SUMMARY:  

As a Process & Automation Engineer, you will have a strong foundation in process improvement and workflow automation, with the aptitude to extend into Agentic AI where it adds value. 

YOU WILL: 

• Analyse end-to-end business processes, root causes of inefficiency and process variation to prioritise automation opportunities 

• Design future state processes balancing operational efficiency, user experience and risk management 

• Build workflow automation solutions spanning low code, RPA and AI enabled orchestration 

• Support testing, deployment and operational handover of automation capabilities 

• Experienced in automation tooling (UI Path, Celonis) 

• Assess where Agentic AI adds genuine value beyond traditional automation approaches. 

• Design human in the loop workflows with appropriate governance, controls and escalation paths. 

• Evaluate AI use cases for feasibility, value, risk and operational readiness 

• Help clients define controls for model monitoring, auditability, compliance and responsible AI adoption 

• Define success measures and KPIs to track process improvement outcomes. 

• Support benefits realisation and continuous optimisation after deployment 

• Bring a consulting mindset and client facing credibility 

IDEALLY, WE'D LIKE: 

• Exposure to Microsoft Copilot Studio, Power Automate, Azure AI or equivalent AI-enabled workflow technologies. 

• Familiarity with API based integrations, workflow orchestration and enterprise system connectivity 

• Experience facilitating workshops with operational, technology and business stakeholders 

• Ability to bridge Process, Data and AI disciplines to help clients move from process optimisation to scalable automation and AI-enabled operations 

• Bachelor’s?degree?in?Computer?Science,?Data?Science,?Information?Systems,?or?a?related?field 

• 3+ years in a client-facing or consulting environment 

• Contribute to business development through proposals, client presentations, and thought leadership 

Applicants must be authorised to work in the United Arab Emirates, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.  

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration. We handle all information in accordance with local privacy standards and maintain strict confidentiality.