Digital Marketing Lead

REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN

Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us. 
North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else and we’re on the hunt for a Digital Marketing Lead in our South Africa office.

HOW WILL YOU MAKE CHANGE HAPPEN?

Our Digital Marketing Lead will drive our brand presence across digital channels and support our marketing and sales efforts. In this versatile role, you'll manage our social media presence, run our employee advocacy program, execute email marketing campaigns, and support lead management initiatives.
You’ll be working alongside other changemakers in our firm to elevate brand awareness and engagement through our owned social channels, integrated campaign support, and employee advocacy programs.

YOU WILL:

Social Media Management:

• Develop and curate engaging content across platforms like LinkedIn, X (formerly Twitter), and Instagram

• Manage the end-to-end social media process, including content planning, scheduling, and reporting

• Track performance metrics and optimize for increased engagement and conversion

• Ensure consistent brand voice and quality across all social media assets

Employee Advocacy:

• Manage shareable content within our advocacy platform ensuring brand compliance and relevance

• Curate third-party content aligned to our brand positioning

• Drive adoption through gamification initiatives and communications

• Host training sessions and provide platform support for users

Email Marketing:

• Create and execute email marketing campaigns that drive engagement and conversions

• Develop email templates and content aligned with our brand guidelines

• Segment audiences to deliver targeted messaging

• Monitor email performance metrics and optimize campaigns accordingly

• Maintain contact lists and ensure compliance with email regulations

Lead Management Support:

• Update lead records in our CRM system

• Assist with lead routing to appropriate sales teams

• Monitor and report on lead engagement metrics

• Support lead nurturing programs with digital content

IDEALLY, WE’D LIKE:

• Experience: 3-4+ years' experience in digital marketing, with hands-on experience in social media management and email marketing. Familiarity with CRM systems is a plus.

• Digital versatility: Comfortable working across multiple digital channels and adapting quickly to new platforms and tools. You enjoy wearing different hats and solving diverse marketing challenges.

• Exceptional communication skills: Strong writing abilities for creating engaging content across various digital channels. Ability to adapt brand voice for different platforms and audiences.

• Basic data skills: Comfortable working with marketing metrics and drawing insights to improve performance. Experience with digital analytics tools is beneficial.

• Attention to detail: Meticulous in reviewing content and maintaining accurate records in our marketing systems.

• Accountability and organization: Able to manage multiple priorities, meet deadlines, and take ownership of your work.

• A bachelor's degree: Preferably in Business, Marketing, Communications, or related field. This must be from an accredited college or university.

EXPECTATIONS:

• Productivity – completes all work within the expected timeframe.

• Accuracy of Work – completes all work in an accurate manner with few, if any, mistakes (especially with data).

• Business Acumen – demonstrates capacity to operate role in line with the business needs, requirements, and changes.

• Relationship Management – forms and maximizes relationships with business partners through effective and timely communication, responsiveness, knowledge share, and a solution-oriented approach.

• Communication – provides clear messaging through emails, NH Weekly updates, power point presentations, etc. to inform and influence the business.

• Cultural Awareness – demonstrates and utilizes an awareness of our culture and how data impacts, informs, and influences our culture.

TRANSFORMING CLIENTS. TRANSFORMING CAREERS.

Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.

We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here’s how we make it happen:

• Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative—one which we’ll help you nurture and develop every step of the way. We’ll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients.

• People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic

• listener—regardless of job title. We think of it as a celebration of individuality, difference, and diversity.

• Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you—colleagues and clients alike. If you’ve got the drive to become a changemaker, we’ll do the rest.

READY TO MAKE CHANGE HAPPEN?

North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It’s how lasting progress is made. With our blend of workforce, customer, and operational expertise, we’re recognized as the world’s leading transformation consultancy. We broke new ground today, so tomorrow is easier to navigate. 

Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.  

For more information, visit northhighland.com and connect with us on LinkedIn, Twitter, Facebook, and Instagram.

Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.

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