Enterprise Systems Analyst (HR Systems)

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a Analyst - Application Engineering in Quito to help us take vision to value and create lasting impact.

SUMMARY

North Highland is looking for a motivated Application Analyst to join our Enterprise Applications team. This is an ideal role for someone early in their career who is eager to grow into a Workday HCM specialist.

You will work closely with senior team members and internal business partners to support, maintain, and enhance our platform.

YOU WILL:

What You’ll Do

With guidance and mentorship, you will:

• Support the full lifecycle of our platform (Workday) changes — gathering requirements, helping configure solutions, testing, and assisting with deployments.

• Manage Tier 1 level tasks through to resolution or escalation to another team member

• Support the creation of Workday custom reports and calculated fields.

• Help troubleshoot and triage Workday integration or data issues.

• Work with functional teams to understand needs and support their ongoing requests.

• Organize work and solutions in Jira, documenting for the future and providing transparency to stakeholders.

• Participate in Workday’s bi-annual release activities, testing new features and documenting impacts.

• Contribute to maintaining documentation, tracking enhancements, and supporting overall Workday operations.

• Collaborate with teammates to learn cross-functional dependencies within the Workday ecosystem.

Required Skills

• 1–3+ years of experience in a technical role (support, development, systems analysis, reporting, or similar).

• Familiarity with at least one web programming or scripting language (SQL, HTML/CSS, JavaScript, etc.).

• Strong analytical and problem-solving abilities.

• Ability to learn new technologies quickly and apply new skills.

• Strong communication skills with the ability to work with both technical and non-technical stakeholders.

• Highly organized, detail-oriented, and comfortable working in a fast-paced environment.

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field — or equivalent practical experience.

Nice to Have

• Exposure to HR systems, ERP tools, or cloud platforms.

• Experience working in Agile or Scrum environments.

• Experience with Jira, Planner, Trello, or similar tools.

• Interest in developing deeper specialization in Workday long-term.

What North Highland Provides

• Formal Workday training through structured Workday learning paths.

• Technical mentorship from senior Workday team members

• Hands-on experience with real Workday projects and enhancements.

• A clear career development path

 
Applicants must be authorized to work in Ecuador, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.