Managing Director

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a Managing Director in Portland in Retail to help us take vision to value and create lasting impact.

SUMMARY

Managing Directors are responsible for the development of a portfolio of client accounts and the overall relationship of assigned account(s), including account growth, quality of delivery, client satisfaction, risk management, profitability, and team effectiveness.

YOU WILL:

• Lead the development of a portfolio of existing and target Retail accounts across the Pacific Northeast. Provide hands-on leadership in acquisition, growth, delivery quality, client satisfaction, risk management, profitability, and team effectiveness.

• Build strong partnerships and authentic relationships with clients' executive team and manage the overall relationship.

• Assess client risk and mitigate on an ongoing basis.

• Lead business expansion by identifying and nurturing new engagement opportunities.

• Develop compelling and targeted account strategies that drive new account acquisition.

• Manage client investments and a portfolio of projects to meet or exceed margin forecasts.

• Act as a thought leader by developing your professional network through association memberships, speaking, and writing engagements, and community activities.

• Lead and grow a high performing team of Retail practitioners.

IDEALLY, WE'D LIKE:

• 20+ years of professional services experience, currently at senior leadership or senior executive level.

• 10+ years working with Retail clients, with an extensive black book in the industry.

• Demonstrated success leading new business development opportunities and selling solutions for existing and new client accounts, including proposal development experience.

• Experience with MSP/VMS, large complex procurement-led opportunities and developing and selling opportunities on SOWs.

• The ability to identify out-of-the-box solutions and creatively solve complex business problems.

• Extensive experience managing large teams, and driving desired business outcomes throughout delivery, as well as the ability to pinpoint gaps and omissions.

• A track record of leading large, complex consulting engagements with roles that involve building and fostering relationships with senior-level client executives.

• An ability to authentically establish credibility, build consensus, and activate collaboration with clients and teammates.

• Excellent interpersonal/communication skills.

• A bachelor's degree from an accredited college/university. A master's degree and/or professional certificates are bonuses.

Applicants must be authorized to work in the United States, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.
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