Managing Director

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a Managing Director in Charlotte in Financial Services to help us take vision to value and create lasting impact.

SUMMARY

The Managing Director will lead and grow our Banking and Payments practice in the US. This is a high-impact opportunity to define strategy, drive growth, and shape the market presence of one of the US’s most distinctive management consultancies. 
Working closely with the US Financial Services leadership team, you’ll play a central role in expanding our footprint across retail and commercial banking, digital payments, and card services, delivering complex, high-value initiatives that combine deep industry expertise with best-in-class consulting capabilities. 


YOU WILL:
 

• Define and execute the go-to-market strategy for Banking and Payments in the US, driving revenue growth and market expansion. 

• Build and maintain senior client relationships, acting as a trusted advisor to C-suite executives in banking and payments organizations. 

• Lead large, complex engagements across North Highland’s capabilities: Strategy, Technology, People & Change, Experience Design, Data & Analytics, and Programme & Project Management. 

• Shape and deliver transformation programs in digital banking, payments modernization, and operational efficiency, creating measurable, sustainable client value. 

• Establish yourself as a thought leader in banking and payments, representing North Highland at industry events, publishing insights, and contributing to professional networks. 

IDEALLY, WE'D LIKE:
 

• Proven leadership experience in a management consultancy, Big 4 firm, or professional services organization, with deep expertise in Banking, Digital Payments, or Financial Services Technology. 

• Demonstrated ability to define and execute business strategies, and grow a practice or business unit. 

• Strong professional network and a track record of winning and expanding client engagements in banking and payments. 

• Experience leading large, complex transformations, including digital banking, payments modernization, or operational transformation. 

• Exceptional communication, influencing, and stakeholder management skills at the executive level. 

• Collaborative leadership style that balances strategic vision with operational delivery. 

Applicants must be authorized to work in the United States, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.