Project Manager

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a Project Manager in Quito to help us take vision to value and create lasting impact.

SUMMARY

We are hiring Manager-level Product Owner / Project Managers to lead delivery of multi-track enterprise modernization programs — migrating legacy integration platforms onto cloud-native architectures.

You will own a delivery track end-to-end: backlog, ceremonies, milestone gates, and acceptance. You will be client-facing and will partner directly with US-based engineering leaders. You will manage a Tech Lead and an Ecuador delivery sub-team. You are the single point of accountability for your track’s milestone delivery and acceptance.

YOU WILL:

• Own and groom the track backlog in JIRA. Write and refine user stories with clear acceptance criteria.

• Translate business requirements and technical discovery findings into deliverable sprint scope.

• Prioritize work against fixed-fee phase plans; surface scope-vs-time tradeoffs early and in writing.

• Facilitate story refinement, sprint planning, and backlog reviews with client engineering leaders and business stakeholders.

• Steward Definition of Ready and Definition of Done for the track.

• Track sub-team progress against milestone gate schedules. Own each monthly milestone deliverable and acceptance package.

• Run Scrum ceremonies — sprint planning, daily standup, refinement, review, retrospective — Central Time aligned with US leadership and the client.

• Maintain a transparent risk register, dependency log, and RAID. Surface dependencies in real time.

• Drive monthly milestone sign-off conversations with the client acceptance authority.

• Own DORA delivery metrics and service-health KPIs for the sub-team.

• Ensure every PR meets client review SLAs with green quality gates (SonarQube, Snyk, Snyk Evo, Playwright E2E, code coverage).

• Operate as the primary day-to-day North Highland point of contact for the track.

• Run weekly status with client engineering leadership. Participate in joint architecture reviews with CIO-level stakeholders.

• Explain delivery tradeoffs, scope changes, and risk in business language.

• Represent North Highland professionalism at every client touchpoint.

• Manage a Tech Lead / Senior Engineer and the assigned Ecuador delivery sub-team (engineers and a track-aligned Product Owner).

• Conduct weekly 1:1s. Own career growth, performance feedback, and retention for direct reports.

• Partner across tracks on cross-track dependencies, shared platform readiness, and joint hypercare preparation.

• Adopt North Highland’s AI tech stack — Claude Code Enterprise, GitHub Copilot, and NH-provided MCP tooling — for story drafting, acceptance criteria generation, backlog refinement, and status reporting. All usage complies with North Highland’s Anthropic Enterprise Agreement.

• Demonstrate AI-augmented PM/PO workflows to the sub-team and partner tracks.

IDEALLY, WE'D LIKE: 

• 7+ years of software delivery experience in PM, PO, or hybrid PM/PO roles.

• 3+ years of direct people-management experience (engineers, POs, or analysts).

• Proven track record running Agile / Scrum delivery against milestone-gated, fixed-fee engagements.

• Strong written and verbal English. Direct client collaboration with US-based leaders is daily, not occasional.

• Experience writing user stories and acceptance criteria for distributed systems, integration platforms, or B2B data exchange workloads.

• Hands-on proficiency with JIRA (or equivalent), Confluence, and modern PM tooling.

• Working fluency reading technical artifacts — APIs, data models, sequence diagrams, ADRs — sufficient to lead refinement with senior engineers without a translator.

• Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or equivalent experience.

• Experience modernizing legacy iSeries / AS400 / RPG estates onto cloud-native architectures.

• Prior delivery of AWS-native C#/.NET microservice platforms.

• Distribution, supply-chain, food-and-beverage, or grocery industry background.

• Experience delivering B2B integration / EDI programs (X12, partner onboarding, wave-based cutover playbooks).

• Experience delivering financial / invoicing platforms, template-driven document generation, or operational data products.

• CSPO, CSM, SAFe POPM, PMP, or equivalent certification.

• Experience running AI-assisted product / delivery workflows (Claude Code, Copilot) in production.

Applicants must be authorized to work in Ecuador, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.