QA Director, Lead

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a QA Director, Lead to work in our HHS Practice to help us take vision to value and create lasting impact.

SUMMARY
North Highland is seeking to hire a QA Director, Lead to help our Public Sector clients optimize the efficiency and reliability of their Medicaid Enterprise System (MES).

YOU WILL:

• Have experience with integration testing, web services testing, performance testing, load testing, DR testing, Security testing, and Service Virtualization technique

• Have experience creating strategies and architecting the overall Testing, creating Test Management Strategies

• Have experience creating strategies for test data management, including data obfuscation

• Have experience leading multiple release cycles

• Have experience managing complex test program

• Have experience with full software project lifecycle including SAFe, Agile, and DevOps

• Have experience managing test tools and environments

• Have experience delivering test maturity assessments and implementing improvement plans

• Have proficiency in creating and executing test plans, test cases, and test scripts

• Have proficiency in technical project management leadership and test management

• Have experience transitioning from legacy systems to new capabilities in hybrid environments

• Have experience implementing Continuous Integration practices and tooling

IDEALLY, WE'D LIKE:

• Ideally 10+ years experience as a Test Lead/Test Architect

• 5-10 years of hands-on testing experience within large scale/systems, preferably US Healthcare Payer or similar systems/portfolio with heavy integrations

• At least 5 yrs of client-facing role.

• Domain Expertise: MMIS, Healthcare Payer systems, Medicaid/Medicare systems, HIPAA regulations.

• Strong knowledge of software testing principles, methodologies, and best practices

• Strong analytical and problem-solving skills

• Experience with performance testing tools (e.g., JMeter, LoadRunner)

• Experience with API testing concepts and tools (e.g., Postman, SoapUI)

• Understanding of database concepts and ability to write basic SQL queries

• Basic understanding of programming concepts and scripting languages (e.g., SQL, Python)

• Proficiency in test management tools (e.g., XRAY, Zephyr, TestRail, QTest, ALM)

• Knowledge of bug tracking systems (e.g., JIRA, Bugzilla)

• Familiarity with version control systems (e.g., Git, SVN)

• Strong documentation skills

• Bachelor’s degree in computer science or related field

• Knowledge of test automation frameworks and tools (e.g., Selenium, TestComplete)

• Knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud)

• Experience with mobile application testing

• Familiarity with continuous integration and continuous deployment (CI/CD) practices

• ISTQB certification or other relevant testing certifications

• Experience with accessibility testing and security testing concepts

• Knowledge of usability and user experience (UX) testing principles

Total Rewards associated with this position include a competitive base salary from $183,000 to $193,000 and a comprehensive benefits package. Enjoy medical, dental, vision, life, and disability insurance, as well as a 401(k) and parental leave. Unique perks like student loan repayment, flexible time off, learning and development opportunities, adoption and fertility support, and tuition reimbursement are designed to help you grow both personally and professionally.

Applicants must be authorized to work in the United States, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.
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