Senior Business Analyst

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.

We're seeking a Senior Business Analyst in London to help us take vision to value and create lasting impact.


SUMMARY:

As a Senior Business Analyst, you will play a pivotal role in driving complex, cross-functional analysis across our business. You will thrive on complexity, bring structure to ambiguity, and bridge the worlds of business, technology, and delivery partners. Your expertise in process modelling, requirements engineering, data analysis, and test assurance will be instrumental in delivering transformative solutions.


YOU WILL:

• Facilitate structured workshops to challenge assumptions and bring clarity to complex problems

• Produce high-quality deliverables, including process maps, data flows, functional and non-functional requirements, and acceptance criteria

• Maintain full traceability from requirements through design, build, test, cutover, and hypercare

• Ensure solutions are secure, compliant, supportable, and aligned to target architecture and total cost of ownership

• Quantify benefits and support business case development

• Assess change impacts across people, process, data, and systems

• Provide inputs to business readiness, communications, and training

• Define success measures and support benefits tracking

IDEALLY, WE'D LIKE:

• Extensive experience in consulting, logistics, or parcels industry

• Mastery of business analysis disciplines, including process modelling, requirements engineering, data analysis, and test assurance

• Excellent facilitation and documentation skills, with the ability to influence senior stakeholders

• Experience working in both Waterfall and hybrid delivery models, with a strong track record of producing user stories, use cases, process models, and requirement traceability matrices

• Strong collaboration skills and the ability to thrive in ambiguous contexts

• Relevant educational qualifications, such as a degree or professional certification in a related field

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
This is a temporary employee (PAYE) opportunity working via an Umbrella company.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.