Change Manager (Civil Service - Current SC Clearance Required)

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a Change Manager to help us take vision to value and create lasting impact for our Government sector client.

Please note, an active SC clearance used in the last 12 months will be required for this role. This is and initial 3-6 month PAYE Umbrella contract that will require onsite working in London 1-3 days per week.

SUMMARY

As a Change Manager, you will be instrumental in leading transformational initiatives across complex organisational landscapes. Your expertise will drive the successful adoption of new systems, processes, and ways of working, ensuring that business change is delivered effectively while minimising disruption. This role will be central to building stakeholder engagement, creating comprehensive change strategies, and supporting teams through critical transitions to achieve sustainable business outcomes.

YOU WILL:

• Lead the development and implementation of end-to-end change management frameworks tailored to specific operational contexts and delivery phases

• Conduct comprehensive change impact assessments to identify risks, opportunities, and stakeholder requirements across people, process, and technology dimensions

• Design and execute targeted communication and engagement strategies, including the development of digital adoption capabilities and web-based communication channels

• Build and coordinate Communications Networks to ensure consistent, clear messaging to both technical and non-technical audiences

• Manage Early Life Support delivery and hypercare activities during system go-live periods, ensuring smooth transitions and rapid issue resolution

• Develop business readiness preparations and transition management plans to support handover to operational service teams

• Contribute specialist change management expertise to programme planning, helping shape delivery timelines and resource requirements

• Demonstrate proactive engagement with stakeholders at all levels, fostering effective working relationships across the organisation

• Evaluate user needs and build targeted change interventions that address gaps in people capability, process design, and technology adoption

IDEALLY, WE'D LIKE:

• Proven track record of leading significant change management initiatives across large-scale programmes or organisational transformations

• Demonstrated expertise in Change Impact Assessment, Change Planning, and change implementation methodologies

• Deep experience with Business Readiness preparations, Early Life Support dashboards, hypercare management, and post go-live transition activities

• Strong background working in operational environments, particularly within the public sector

• Excellent communication and presentation skills, with the ability to engage diverse audiences from senior leadership to operational staff

• Ability to work independently under broad direction while maintaining strategic alignment with programme objectives

• Experience in building digital adoption capabilities and creating engaging change communications content

• Knowledge of system decommissioning processes and related change considerations

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
This is a temporary employee (PAYE) opportunity working via an Umbrella company.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.