Senior Business Analyst - Senior Consultant

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a Senior Consultant in London in Business Analysis to help us take vision to value and create lasting impact.

About the Role:

Senior Consultants own and deliver a defined workstream within client engagements. Seniors Consultants take a client’s strategy or challenges and shape practical solutions that unlock real value. They drive the work through to completion while also coaching and managing junior team members.

What You'll Do:

• Accountability to deliver a defined workstream end-to-end, including planning, managing activities, tracking risks, and seeing the work through to agreed outcomes.

• Navigate competing stakeholder priorities, escalating conflicts or dependencies when needed.

• Build and maintain working relationships with client stakeholders 

• Represent the team's work clearly and credibly in client-facing settings, including presenting findings to senior audiences.

• Mentor and develop junior team members, providing regular feedback and coaching that supports project delivery and individual’s overall development 

• Maintain and model a professional presence and create an inclusive environment where team members can perform at their best.

• Demonstrate an understanding of firm commercials and participate in the business development lifecycle: contribute to proposals and sales pursuits, develop content, support pricing, and participate in pitch presentations.

• Contribute to internal capability development and knowledge management by sharing your expertise, client experience, and project resources.

• Maintain accurate and timely operational data such as timesheets and project updates as the foundation for good decision-making across the firm. Coach others on why it is important.

• Use AI tools to support and accelerate work. Apply critical thinking to all prompts and AI generated outputs. Understand the risks of taking AI output at face value and take full ownership of everything produced, regardless of how it was generated.

What We're Looking For:

• Prior experience in management consulting, professional services, or an equivalent advisory or project-based environment.

• Demonstrated experience owning and delivering a workstream or defined body of work, with accountability for the outcome.

• Ability to understand a client's business challenges, experience shaping the solution and bringing structure to undefined situations.

• Experience facilitating workshops or client-facing working sessions.

• Interest and experience in leading or mentoring junior colleagues, ideally with evidence of developing others' capabilities.

• Exposure to or interest in contributing to proposals and sales pursuits.

• Track record of delivering outcomes in ambiguous or evolving situations.

For this role in particular, we are looking for: 

• Ability to act as an end to end Business Analyst in a consulting or client facing environment, including: creating functional specifications, user stories, process flow diagrams; documenting AS-IS and TO-BE process models; facilitating workshops between technical and business teams, etc.

• High level awareness of IT software development methods and the SDLC.

• Understanding of Agile methodologies and project management tools.

• CBAP, BCS or similar certifications preferred.

• Exposure to Retail, Telecom, Energy and Utilities or Public Sector industry a plus.

• Interest in or exposure to Product Management a plus.

Total Rewards associated with this position include a comprehensive benefits package designed to support your well-being and financial security. Unique perks include flexible time off, a private medical plan, a health cash plan, a workplace savings scheme (including ISAs and GIAs), and enhanced parental leave.

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.

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