Trainers

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.

We're seeking Trainers in Utilities to help us take vision to value and create lasting impact.

SUMMARY:

We are looking for Trainers to support a client delivering a major digital change transformation. You’ll deliver engaging, practical learning that helps people adopt new tools, processes, and behaviours — through instructor-led sessions, virtual delivery, and clear user guidance that sticks. We are serving water and utilities firms in the south east across London, Berkshire, Buckinghamshire, Kent, Sussex and Hampshire.


YOU WILL:

• Deliver instructor-led and virtual training to business users and internal teams, tailored for different audiences and confidence levels.

• Design and produce practical training materials and user guides that support system adoption and ongoing learning. 

• Simplify complex workflows into clear, accessible training for non-technical users, using examples and hands-on exercises. 

• Support behavioural change and digital adoption through structured learning programmes (including reinforcement and follow-ups where needed).

• Collect feedback, evaluate training effectiveness, and iterate content/delivery to improve engagement and learning outcomes. 

• Support “Train-the-Trainer” approaches and help build internal capability by coaching facilitators and sharing best practice. 

IDEALLY, WE'D LIKE:

• Experience delivering training for digital/system implementations and/or operational process change. 

• Strong content creation capability (job aids, guides, structured learning paths) and confidence facilitating groups

• Experience working in utilities/water or similarly regulated environments is highly desirable. 

• Comfortable adapting to different learning styles and operational constraints

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
This is a temporary employee (PAYE) opportunity working via an Umbrella company.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.