Training Lead

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.

We're seeking a Training Lead in the Utilities industry to help us take vision to value and create lasting impact.

SUMMARY:

We are looking for a Training Lead to shape and deliver the end-to-end training approach for a major digital transformation and change portfolio. We are serving water and utilities firms in the south east across London, Berkshire, Buckinghamshire, Kent, Sussex and Hampshire.


YOU WILL:

• Conduct training assessment activities to determine the needs of individuals and groups and translate that into a clear training plan and reinforcement approach. 

• Identify required training courses by stakeholder group (leaders, managers, end users) and build a method to track completion and readiness.

• Create a Training Strategy Overview and maintain training trackers/spreadsheets to monitor progress and completion. 

• Establish stakeholder meeting cadence and co-facilitate sessions with leaders to review training needs and plan. 

• Develop training schedules, assign required courses, communicate completion dates, and provide support. 

• Collaborate closely with Change and Comms leads to align training approach with engagement and communications plans. 

• Run post-training surveys (where applicable) and use feedback to improve training delivery and outcomes.

IDEALLY, WE'D LIKE:

• Strong experience leading training for system/process change programmes, including training needs analysis, planning, scheduling, and stakeholder alignment.]

• Experience aligning training delivery with change communications and broader adoption activity.

• Comfortable working in regulated, operational environments with diverse user groups and practical “what this means for me” training needs. 

• Excellent facilitation and stakeholder management skills across leaders, managers, and frontline/end users.

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
This is a temporary employee (PAYE) opportunity working via an Umbrella company.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.