GIS Training Lead (Utilities)

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH

As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.
We're seeking a GIS Training Lead) to help us take vision to value and create lasting impact for our Utilities Managed Service account

Please note, this is an initial 3-6 moth PAYE Umbrella contract that will require onsite working in Reading (1-3 days per week) and/or may involve extensive travel to work sites around the UK. Travel expenses will be reimbursed.

SUMMARY

Our client is undergoing a significant digital transformation, migrating its Geographic Information System from a legacy model to a modern Utility Network Model. As the GIS Training Lead, you will be instrumental in ensuring the successful adoption of this new system across the organisation. Your role will bridge the gap between technical change and user enablement, creating practical and engaging training programmes that empower over 4,400 users to work effectively with the new technology. The impact of your work will directly influence how seamlessly this transition occurs and how quickly the business realises the benefits of this strategic investment.


YOU WILL:

• Develop comprehensive training strategies tailored to diverse user groups, from power users to occasional data users

• Design and deliver practical, hands-on training programmes that address real-world workflow changes

• Work closely with the product and change management teams to understand evolving design decisions and translate these into clear learning content

• Create training materials in multiple formats to accommodate different learning styles and preferences

• Conduct training needs assessments across departments to identify specific requirements and pain points

• Deliver training sessions to large audiences across the business

• Gather feedback from trainees and continuously refine training approaches based on user experience

• Support the Change Agent Network by providing resources and guidance for peer-to-peer learning

• Document training processes and create reference materials for ongoing support

• Ensure all training content is clear, inclusive, and free from technical jargon where possible

IDEALLY, WE'D LIKE:

• Proven experience designing and delivering training programmes, particularly for enterprise software systems or significant organisational change initiatives

• Strong understanding of Geographic Information Systems or similar technical platforms

• Experience working within utilities, infrastructure, or similar regulated industries

• Demonstrated ability to simplify complex technical concepts for non-technical audiences

• Excellent presentation and facilitation skills with the ability to engage diverse groups

• Project management experience, particularly with programmes running 12 months or longer

• Experience working with change management methodologies and frameworks

• Strong written and verbal communication skills

• Ability to collaborate effectively with technical teams, business stakeholders, and end-users

• Experience using learning management systems or similar training delivery platforms

• Problem-solving mindset with a focus on practical, user-centred solutions

• Flexibility and adaptability in response to evolving project requirements

• Strong organisational skills and attention to detail

Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
This is a temporary employee (PAYE) opportunity working via an Umbrella company.

North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.